Shipping & Returns
We can ship to virtually any address in the Continental USA. Prior to placing an order we will calculate shipping for Forklifts and Walkie Stackers at $1250.00 Flat Rate from zip code 33178 Medley, FL and Pallet Jacks at $350.00 The delivery dates are based on available carriers to your location typically 5-10 business days. Once the load has been booked and the item has been loaded you will receive an estimated time of arrival (ETA) by email containing the carrier contact information for tracking and to schedule an appointment.
Forklifts and Walkie Stackers are shipped by Flatbed or Dry-van both require a dock to offload, if you do not have a dock it is your responsibility to offload the unit. The most common and cost effective way to offload is by hiring a local Flatbed Tow-truck that can transfer the unit onto the flatbed and tilt the bed down to ground level. UPC America, LLC offers Free Shipping but this is not included.
Returns are not accepted unless all efforts to repair have been exhausted. We will have a reputable service company repair or replace any parts needed to return equipment to full functionality. If the return request is a result of our error (if you received an incorrect item, etc.) we will issue a (REA) Return Equipment Authorization. In such case you should expect to receive a refund within 1 day of us receiving the returned item.