Contact Us

Contact Policy

We are happy to assist you with any questions or concerns you may have! Please review our contact policy below for the best way to get in touch with us:

1. Contact Us

• Email Us: For general inquiries or support, please fill out the contact form below. Our team will get back to you as soon as possible.

• Phone Support: If you prefer to speak with a representative directly, you can reach us at:

  • Local Phone: (305) 676-2118
  • Toll-Free: (888) 501-0778

• Fax: For sending documents, please use our fax number:

  • Fax Number: (888) 501-0269

2. Address

If you need to send us physical mail or visit us, our address is:

UPC America, LLC
10881 NW 122 Street
Medley, FL 33178

3. Response Time

We strive to respond to all inquiries within 1-2 business days. Please note that response times may vary during peak periods or holidays.

4. Business Hours

Our customer service team is available during regular business hours:

• Monday to Friday: 7:00 AM - 4:00 PM (EST)
• Saturday & Sunday: Closed

5. Privacy

Your privacy is important to us. All personal information shared with us will be handled in accordance with our Privacy Policy.

6. Feedback

We value your feedback and suggestions. If you have any comments on how we can improve our service, please let us know!

Thank you for reaching out to UPC America, LLC. We look forward to assisting you!